Category: BUSINESS
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WhatsApp Business Integration: Transform Your Contact Center Operations
Source:Vecteezt Imagine this: a customer wants quick help, but instead of waiting on hold, they send a WhatsApp message—and within seconds, they get the support they need. Sound like the dream? With WhatsApp Business integration, it’s the new reality for modern contact centers! Let’s dive into why WhatsApp is a must-have tool and how Elasticalls…
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20 Proven Contact Center Sales Strategies to Boost Your Revenue
20 Easy Contact Center Sales Tips to Increase Sales Sales success in a contact center hinges on efficiency, customer engagement, and smart communication. With the right strategies, your team can boost conversion rates, streamline processes, and drive revenue growth. Here are 20 easy sales tips to help you maximize your contact center’s potential: Implementing these…